Privacy Policy

Welcome to the Privacy Policy of Project Blue, a No Code blackbox LLC product (“Project Blue,” “we,” “us,” or “our”). This document outlines how we collect, use, protect, and disclose your personal information as you interact with our lead engagement platform and related services (“Services”). We are committed to respecting and protecting your privacy.

This Privacy Policy applies to personal information collected through our website, applications, and other interactions with our Services. It explains how your data is handled when you create an account, use our Services, or communicate with us. Please note that this policy does not cover third-party websites, applications, or services linked to our platform.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of it, please discontinue use of our Services immediately.

1. Types of Users

This Privacy Policy addresses two categories of users (“Users”):

• Business Users: Businesses that use our Services to engage with their leads.

• End Users: Individuals who interact with Business Users through our Services.

Understanding these roles is essential, as they define specific obligations and liabilities regarding data collection and handling under this Privacy Policy.

2. Information We Collect

We collect information directly from you, from third parties, and automatically through your use of our Services.

a. Information You Provide

• Personal Information: Name, email address, phone number, and other contact details you provide when creating an account or communicating with us.

• Communication Details: Records of interactions, including surveys, transcripts, and recordings.

• Content Information: Content you upload or submit via our platform.

• Business Information: Details about your business (e.g., business contact information).

b. Information Collected Automatically

• Usage Data: Information about your interactions with our Services, such as IP address, browser type, pages visited, and time spent on those pages.

• Device Information: Device type, operating system, unique identifiers, and browser type.

• Activity Information: Data on your engagement with our platform and communications (e.g., access times, clicks).

• Tracking Information: Data collected through cookies and similar technologies to enhance functionality and analyze usage.

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

• Enhance user experience.

• Monitor site traffic and improve services.

• Provide targeted functionalities.

You can manage cookie preferences through your browser settings, though this may affect the availability of certain features.

d. Data Collected via Business Users

The specific data collected depends on how our Services are used by Business Users. This may include:

• Interaction records between Business Users and End Users.

• Behavioral data of End Users as defined by Business Users.

• Device and technical data of End Users.

Business Users are responsible for informing End Users about the data collected and ensuring compliance with applicable laws.

3. How We Use Your Information

We use the information collected for the following purposes:

• Account Setup and Management: To create and manage your account and provide support.

• Service Improvements: To analyze usage trends and enhance platform functionality.

• Communications: To respond to inquiries and provide updates about our Services.

• Integration with Third-Party Services: To enable seamless functionality with connected tools.

• Compliance: To adhere to legal and regulatory requirements.

4. Disclosure of Information

We may share your information in the following scenarios:

• Service Providers: Vendors and contractors performing services on our behalf.

• Legal Obligations: To comply with legal processes or regulatory requirements.

• Corporate Transactions: In the event of mergers, acquisitions, or asset transfers.

• User Consent: When explicitly authorized by you.

We may also disclose aggregated, de-identified data for research and analysis purposes.

5. Business User Responsibilities

Business Users are responsible for:

• Informing End Users about data collection and processing.

• Configuring Services to align with legal and ethical standards.

• Securing collected data against unauthorized access or breaches.

• Providing mechanisms for End Users to exercise their data rights.

6. Data Security

We implement robust security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection. Users are encouraged to take appropriate precautions to safeguard their accounts.

7. Compliance with Privacy Laws

Project Blue adheres to data protection regulations, including:

• General Data Protection Regulation (GDPR): For users in the EU, we ensure rights such as access, rectification, and erasure of personal data.

• California Consumer Privacy Act (CCPA): California residents have the right to access, delete, and control their personal data.

To exercise these rights, contact us at send@tryprojectblue.com.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or wish to exercise your data rights, please contact us:

Email: send@tryprojectblue.com

Thank you for trusting Project Blue with your information.

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